Customer Advocate Product

Buildkite

As a Customer Advocate, you will be a member of the Customer Success team. Customer Success is responsible for the entire customer experience, from pre-sales through onboarding and account management, to retention. Your focus will be on pre-sales, where you will help build and execute a process that creates a delightful user experience that leads to more customers signing up for paid accounts.

Requirements

  • Experience in sales or account management in a technical environment, ideally in the developer tools space. You should be comfortable talking about commercial terms and know how to close deals.
  • Engineering skills, ideally with some experience with CI/CD. You should be technical enough to set up and use Buildkite yourself.
  • The ability to understand and articulate customers’ engineering needs.
  • Curiosity and the desire to improve processes and drive change.
  • Flexibility, as you will wear multiple hats.
  • You are happy working remotely and are comfortable taking initiative when blocked but you also enjoy being part of a team and collaborating via remote tools such as Zoom and Basecamp.

Benefits

About

Team (1)

Headquarters

Buildkite's remote company is headquartered in Australia, Australia

Remote team in 5 cities and 2 countries

Buildkite is working remotely from 5 cities like Melbourne, Vancouver and Perth across 2 countries like Australia and Canada with the average temperature of 17Β°C.

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