Director Strategic Account Expansion

• Your main responsibility will be to expand our footprint within existing customer accounts. Our customers are very happy with us and we invest heavily in building a thriving relationship with them through close collaboration, fun events, knowledge sharing, etc. 
• You own the renewal and expansion negotiations with procurement and close contracts with longer and higher commitments from the customer.  
• You actively collaborate with our Account Engineering Team and guide them along strategic growth and measuring success.
• You liaise with business stakeholders to understand their priorities and help internal teams to understand customer priorities and impact. 
• You actively share your knowledge, experiences, and learnings with the product and account engineering teams so we constantly evolve to provide higher customer value.
• You extensively use Hubspot to share contacts, discussions and insights, background information, and next steps with the whole company.

Requirements

• You have successfully grown customers into large accounts for the last 5+ years. 
• You are highly experienced in selling highly complex tech products and services, and navigating challenging sales processes with multi-year and multi-million commitments.
• You are excellent at building long-term relationships through mutual trust and credibility. 
• You’re willing to dive deep into technology and how we can turn this into customer value.
• You are excellent at identifying customer value, measuring it, and communicating it to senior stakeholders. 
• You’re experienced in working remotely and self-organization is a no-brainer.
• We mainly target Central Europe and although our customer base is not limited to this area, your native German skills will be important. 

Why you will like working with us:

• Our customers are extremely happy with us and would recommend us anytime. They join our monthly virtual customer evenings where everyone comes together and shares their knowledge and experiences - and people often stay until after midnight. 
• Together with our customers, we are on a journey of constant growth. You will make a difference to how fast, successfully, and sustainably we grow.
• We are a fully remote company and you are fully integrated - no matter where you live. 
• A startup attitude but profitable since 2017 and predominantly owned by founders and employees - so we control our own destiny.
• We value when things get done and not how much time you work. “Away From Keyboard” is all we need to know.
• Our onsites twice a year are legendary. 
• Fully transparent and no hierarchies - we share all numbers, all decisions and encourage participation on every level.
• We love to learn - the more experience you have the better.