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- Become an expert on the Vitay product, including: Core web app, Integrations, User experience/ flows, Competitors and customers, industry, and Other Internal Tools eg WordPress, HubSpot, GTM
- Work alongside General Manager developing the product strategy and roadmap
- Translate product strategy into requirements, epics, user stories, tasks and wireframes
- Work with the Engineering team to groom user stories to meet the team's Definition of Ready
- Oversee delivery cycles to ensure the story reaches the team's Definition of Done
- Prioritize backlog/ sprints based on product strategy, ROI, customer impact
- Oversee product launches, updates and review promotional plans in conjunction with the Marketing Manager and Customer Success Manager.
- Work directly with customers, scoping, liaising and managing custom paid for development projects
- Influence without authority, stakeholders in development, customer success, business development and marketing
- Measure ongoing product performance and identify opportunities for increasing revenue
