Technical Support Engineer (German + English)

Kinsta

Our client base is growing steadily and weโ€™re looking for a competent Support Engineer with exceptional communication and technical skills who can provide enterprise level technical support to our customers via our live chat support system.

Requirements

  • Completely fluent in English with excellent written communication skills.
  • Capable of thriving in a fast-paced and occasionally stressful environment interacting with multiple clients simultaneously while maintaining a professional and friendly tone.
  • A strong understanding of and experience with the following technologies: Linux, NGINX, MySQL/MariaDB, PHP, DNS, CDN, and caching (object and page).
  • Familiar with WordPress: database structure, file/directory structure, wp-config.php directives, and other common WordPress topics. Experience with WP-CLI preferred.
  • Consummate professionalism: we're a distributed team and we expect you to act like the professional we know you are. That means being a member of the Kinsta team requires excellent communication, rock-solid reliability, and the drive to bring your best effort to bear on your work every single day.

Benefits

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About

Team (2)

Headquarters

Kinsta's remote company is headquartered in London, United Kingdom

Remote team in 44 cities and 21 countries

Kinsta is working remotely from 44 cities like London, Budapest and Fredericton Junction across 21 countries like United States, Canada and United Kingdom with the average temperature of 10ยฐC.

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